Privacy Policy

Privacy Policy

Last Updated: October 13, 2025

Who We Are

Trustsploit is a cybersecurity company. We protect businesses and individuals from online threats. This policy explains how we collect, use, and protect your data when you visit our website or use our services.

If you have any questions, contact us at support@trustsploit.com.

Scope

This policy covers our website, apps, and any service or feature that links to it. By using our site or services, you agree to this policy.

Information We Collect

  • Contact details: name, email address, phone number.
  • Account details: username, passwords (stored securely, never in plain text).
  • Business details: company name, role, and service needs.
  • Payment information: billing details processed by our payment provider (we do not store full card numbers).
  • Support messages: emails and requests you send to us.
  • Technical data: IP address, device, browser type, pages viewed, and time on page (through cookies or similar tools).
  • Security logs: events recorded to detect and prevent fraud, abuse, or cyber attacks.

How We Use Your Information

  • To provide, secure, and improve our services.
  • To set up and manage your account.
  • To communicate with you (service updates, security alerts, newsletters if you subscribe).
  • To process payments and invoices.
  • To analyze site usage and improve user experience.
  • To prevent, detect, and investigate fraud and security issues.
  • To comply with legal and regulatory obligations.

Legal Bases (for users in the EU/UK)

  • Contract: we need to process data to provide the services you request.
  • Legitimate interests: to secure our services, improve our site, and prevent abuse (balanced with your rights).
  • Consent: for optional cookies, marketing emails, and similar where required. You can withdraw consent at any time.
  • Legal obligation: when the law requires us to keep or share data.

Cookies and Similar Technologies

We use essential cookies to make the site work and optional cookies (like analytics) to improve performance. You can change your cookie choices at any time in our cookie preferences.

  • Essential: required for core features and security.
  • Analytics: helps us understand usage and improve the site.
  • Marketing: shows relevant content (used only if you allow it).

See our Cookie Policy and manage choices here: Manage Cookies.

How We Share Information

We do not sell your personal information. We may share it with:

  • Service providers: hosting, payment processing, email delivery, analytics, and security vendors who work on our behalf.
  • Professional advisors: lawyers, accountants, auditors under confidentiality.
  • Legal and safety: when required by law or to protect rights, security, and prevent fraud or abuse.
  • Business transfers: if we merge, sell, or reorganize our business, your data may transfer as part of the deal.

Data Security

We use reasonable technical and organizational measures to protect your information (encryption in transit, access controls, logging, and regular security review). No system is 100% secure, but we work hard to keep your data safe.

Data Retention

We keep personal data only as long as needed for the purposes in this policy, to provide services, meet legal duties, resolve disputes, and enforce agreements. When data is no longer needed, we delete or anonymize it.

Your Rights

Your rights depend on your location, but may include:

  • Access the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete data.
  • Ask us to delete your data (where legally allowed).
  • Object to or restrict certain processing.
  • Receive a copy of your data in a portable format.
  • Withdraw consent for optional processing (like marketing or non-essential cookies).

To make a request, email support@trustsploit.com. We may need to verify your identity before we act on your request.

Marketing Communications

If you subscribe to our updates, you can unsubscribe anytime using the link in our emails or by contacting us at support@trustsploit.com.

International Data Transfers

We may process or store data in countries other than where you live. When we transfer data internationally, we use lawful safeguards (such as contractual clauses) to protect your information.

Children’s Privacy

Our services are not directed to children under 13 (or the minimum age required by your law). We do not knowingly collect personal data from children. If you believe a child has provided data to us, please contact us so we can remove it.

Links to Other Sites

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make important changes, we will post the update here and change the “Last Updated” date. Your continued use of our site after changes means you accept the updated policy.

Contact Us

If you have questions about this policy or your data, contact us at support@trustsploit.com.

Manage Cookies

To review or change your cookie choices, visit our cookie preferences page or banner on this site.